Terms and Conditions
Last updated: 16 April 2026
These Terms and Conditions ("Terms") govern your use of the website www.mareebaautorecyclingspecialists.com.au and any services provided by MARS – Mareeba Auto Recycling Specialists (ABN 16 782 420 828) ("we", "us", "our").
By using our website or our car removal services, you agree to these Terms. If you do not agree, please do not use our website.
1. About Us
- Legal entity: MARS – Mareeba Auto Recycling Specialists
- Business name: MARS Auto Recycling Specialists
- ABN: 16 782 420 828
- Business location: 20 Ceola Drive, Mareeba QLD 4880
- Contact: info@mareebaautorecyclingspecialists.com.au | 0 485 046 869
- Business Hours: 7 Days a Week, 9:00 AM – 6:00 PM
2. Services
We offer:
- Services: Car removal, cash for cars, vehicle disposal, scrap car recycling, and unwanted vehicle towing.
Service descriptions and quotes provided on our website or over the phone are for general guidance. While we take care to ensure accuracy, final quotes and offers are subject to in-person inspection of the vehicle.
3. Quotes and Pricing
- All prices and quotes are displayed in Australian Dollars (AUD).
- Quotes provided over the phone or online are estimates based on the information provided by you. We reserve the right to adjust the final offer upon visual inspection if the vehicle's condition differs from the description.
- We reserve the right to withdraw or change quotes at any time prior to the completion of the transaction.
4. Vehicle Ownership and Acceptance
When you sell a vehicle to us:
- You warrant that you are the lawful owner of the vehicle or have the legal authority to sell and dispose of it.
- You must provide valid photo identification (such as a Driver's Licence) at the time of pickup.
- You must ensure the vehicle is free of any finance, debt, or encumbrance, unless explicitly disclosed and agreed upon prior to pickup.
- We reserve the right to reject any vehicle at our discretion, including for reasons such as misrepresentation of condition or failure to prove ownership.
5. Payment
- Payments are made on the spot via Cash at the time of vehicle pickup.
- Payment is strictly subject to the completion of all necessary paperwork and verification of ownership.
6. Pickup and Removal
- We offer free car removal services within our designated service areas (Tablelands, Cairns, and Far North Queensland).
- Estimated pickup times are indicative only. We are not responsible for delays caused by traffic, weather, or events beyond our reasonable control.
- It is your responsibility to ensure our tow trucks have safe and clear access to the vehicle. We reserve the right to refuse removal if access is deemed unsafe or impossible.
7. Consumer Guarantees (Australian Consumer Law)
Our services come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).
Nothing in these Terms limits or excludes any consumer guarantees under the Australian Consumer Law.
8. Intellectual Property
All content on our website — including text, images, logos, descriptions, and graphics — is owned by us or our licensors and protected by copyright and trademark law. You may not reproduce, copy, distribute, or commercially exploit any content without our prior written consent.
9. Website Use
You agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorised access to any part of our website or systems
- Introduce viruses, malware, or harmful code
- Scrape, harvest, or misuse data from our website
- Impersonate another person or misrepresent your identity
We may suspend or terminate your access to our website at our discretion for any breach of these Terms.
10. Limitation of Liability
To the maximum extent permitted by law (but subject to the consumer guarantees under the Australian Consumer Law, which cannot be excluded):
- Our total liability to you for any claim arising out of these Terms or our services is limited to the amount paid for the relevant vehicle.
- We are not liable for any indirect, consequential, special, or incidental loss, including loss of profits, loss of business, or loss of data.
- We are not liable for any failure or delay caused by events beyond our reasonable control (force majeure).
11. Privacy
Your use of our website and our services is also governed by our Privacy Policy, which forms part of these Terms.
12. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Continued use of our website or services after changes constitutes acceptance of the updated Terms.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of Queensland, Australia. You and we submit to the exclusive jurisdiction of the courts of Queensland and the Commonwealth of Australia for any dispute arising out of these Terms.
14. Contact Us
For any questions about these Terms, please contact:
- MARS – Mareeba Auto Recycling Specialists
- ABN: 16 782 420 828
- Email: info@mareebaautorecyclingspecialists.com.au
- Phone: 0 485 046 869
- Address: 20 Ceola Drive, Mareeba QLD 4880
- Business Hours: 7 Days a Week, 9:00 AM – 6:00 PM
